IT service revenue up by CHF2 million.

Source: https://seekingalpha.com/article/4601329-swisscom-ag-swzcf-q1-2023-earnings-call-transcript?source=feed_all_articles

Its flagship product, Freshdesk, is an omnichannel customer support application, while Freshservice caters to IT service management needs.

Source: https://seekingalpha.com/article/4607249-freshworks-benefiting-from-rising-demand-in-crm-and-marketing-solutions?source=feed_all_articles

It’s now attainable for anybody to log onto a web site in a darkish nook of the web and procure both software program or hacking abilities “as-a-service”, simply as in the event that they have been shopping for another software program or IT service.

Source: https://www.mccourier.com/is-the-world-heading-for-a-catastrophic-event/

The collaboration software company follows in the footsteps of big tech companies including Microsoft, Facebook, and Google in cutting staff to position itself for the long term, focusing on cloud migration and IT service management (ITSM).

Source: https://www.computerworld.com/article/3689975/atlassian-lays-off-5-of-staff-to-refocus-on-cloud-itsm.html